IT Service Management (ITSM)
Codepak Solutions provide companies with outsourced IT Managed Services. Technology in a structured way can help grow your business by building on your strengths to improve your company’s flexibility and capacity for innovation.This is where Codepak Solutions comes in.
We will ensure everything runs efficiently, to allow you to concentrate on other aspects of the business and leverage opportunity through the creative use of technology. With improved uptime, robust back-up systems, day-to-day support from a team of experts and advice on making the best use of the technology available, your business also becomes more resilient – and better equipped for the future.
Codepak provides full partnership through the following approach:
1) Enabling clients gain competitive advantage by turning their IT Infrastructure into a company asset instead of a cost centre.
2) Optimising their existing infrastructure to reduce cost of ownership, by taking their IT Infrastructure through the various stages of refinement, from basic to standardised to rationalised.
3) Assist clients in defining an IT Strategy to ensure they meet their full IT potential.
4) Provide a range of defined services at a fixed cost which have been designed for reliability of delivery that is necessary to support business operations.
5) Provision of technology consulting and envisioning liaising with its partners to implement new, proven technology where a business case exists for the purpose of cost savings and new revenue generation within partner organisation.